Shipping Information

PROCESSING TIMES

We aim to dispatch orders within 1-2 business days. During busy sale periods, restocks & new product launches, there may be delays due to a high volume of orders.

Konsilee has warehouses in Gold Coast, Australia, and Los Angeles, USA. As a result, all public holidays applicable to these regions are observed. Please see below information for shipping timeframes applicable to your region. Please note that all timeframes are estimates provided by our courier partners. Once items leave our warehouse, we are unable to control the speed in which items are delivered. 

AUSTRALIA DOMESTIC SHIPPING

 Service Delivery Cost
Standard Shipping 4-6 business days $9.95 AUD
Standard Shipping 4-6 business days Free over $90.00 AUD spend
Express Shipping 1-3 business days $14.95 AUD
Express Shipping 1-3 business days  $5.00 AUD over $90.00 AUD spend


UNITED STATES DOMESTIC SHIPPING

 Service Delivery Cost
Standard Shipping 2-5 business days $10.00 USD
Standard Shipping 2-5 business days Free over $78.00 USD spend
Express Shipping 1-3 business days $20.00 USD


INTERNATIONAL SHIPPING

 Country Delivery Cost Free Shipping 
New Zealand 4-7 business days $17.00 NZD Over $110 NZD spend
Canada 5-9 business days $23.00 CAD Over $120 CAD spend
United Kingdom/Ireland 4-12 business days $30.00 AUD Over $130 AUD spend
Rest of World Varies by country $40.00 AUD Over $140 AUD spend

 

INTERNATIONAL DUTIES AND OTHER FEES

If you place an order for delivery outside of Australia or the United States, you may be required to pay some additional charges, such as import duties, taxes, customs and other fees associated with the purchase and delivery of our products. These fees can vary from country to country, and as such, are NOT included in the pricing of our products or the shipping cost. All duties, taxes, customs fees, and other associated charges are the recipient's responsibility to pay, prior to the delivery of their order.

Unfortunately, we have no control or influence over any aspects of the duties or import fees that may be applicable to you and are unable to advise you if these fees may be applicable to your area. If you need more information, it may be helpful to contact your local customs office, or visit a duty calculation website such as https://www.simplyduty.com