Shipping Information

Processing Times

Orders placed before 12pm (AEST) Monday to Friday will be dispatched from our warehouse on the same day (excluding public holidays). All orders placed after this time will be dispatched the following business day. Please be aware that during busy sale periods & new product launches, there may be delays due to a high volume of orders.

Konsilee is based on the Sunshine Coast, Queensland. As a result, all public holidays applicable to this region are observed, and timezones displayed are in Australian Eastern Standard Time (AEST).

Domestic Shipping

Standard Shipping (Domestic)

Orders placed with standard shipping will arrive approximately 4-6 business days after leaving the warehouse. 

 

Domestic Shipping Costs

Orders under $80 AUD: $9.95 Standard Shipping

Orders over $80 AUD: Free Standard Shipping

 

International Shipping

New Zealand 

Orders Under $80 AUD -  $9.95 AUD Standard Shipping

Orders Over $80 AUD - Free Standard Shipping

 

International Shipping Costs (Standard)

United States of America & Canada: $19.95 AUD

Rest of World: $24.95 AUD

Free International Standard Shipping on orders over $100

 

International Duties and Other Fees 

If you place an order from Konsilee, for delivery outside of Australia, you may be required to pay some additional charges, such as import duties, taxes, customs and other fees associated with the purchase and delivery of our products. Please be aware that these fees are NOT included in the pricing of our products or the shipping cost. 

Unfortunately, we have no control or influence over any aspects of the duties or import fees that may be applicable to you and are unable to advise you if these fees may be applicable to your area. If you need more information, it may be helpful to contact your local customs office. 

We appreciate your support!